Customer Service

Terms of Service

Draft for review: these terms are a starting template and have not yet been approved by Daisy Paints.

Daisy Paints – Terms of Service

These terms apply when you use this website or place an order with Daisy Paints. By using the site or ordering from us, you agree to them.

1. About us

This website is operated by Daisy Paints, 34-B/1 Small Industrial Estate, Sahiwal, Punjab, Pakistan. You can reach us using the details on our contact page.

2. Products and colours

We try to describe and show our products accurately. Colours shown on a screen are only an approximation and can differ from the real paint. Please check a shade card or sample before you buy.

3. Prices

Prices are shown in Pakistani Rupees and can change without notice. The price that applies to your order is the price confirmed to you when we accept it.

4. Orders

An order placed through the website or WhatsApp is a request to buy. It is accepted when we confirm it with you. We may decline or cancel an order, for example if a product is unavailable or a price was shown incorrectly, and will refund anything you have paid for it.

5. Payment

We accept the payment methods shown at checkout. Orders paid by bank transfer are dispatched once payment has been received.

6. Delivery

Delivery arrangements and charges are explained on our shipping and delivery page.

7. Returns and refunds

Returns, exchanges and refunds are covered by our refund policy.

8. Using our products

Follow the instructions on the product label and any technical guidance we provide. Actual quantities depend on the surface and how the paint is applied.

9. Website content

The text, images, logos and designs on this website belong to Daisy Paints or are used with permission, and may not be reused without our consent.

10. Privacy

We handle personal information as described in our privacy policy.

11. Changes and governing law

We may update these terms from time to time; the version on this page is the current one. These terms are governed by the laws of Pakistan.

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